Privacy Policy – KAYSE
Last Updated: March 12, 2026
Introduction
KAYSE (« Company, » « we, » « us, » or « our ») is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website (the « Site ») or use our alternative dispute resolution services, including mediation, arbitration, and negotiation (the « Services »). By accessing or using the Site, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes the following:
Personal Information You Provide to Us. We collect personal information that you voluntarily provide when you use our Site or contact us, including but not limited to your first and last name, email address, telephone number, postal address, company name, and any other information you choose to include in a contact form, email, or other communication with us.
Information Collected Automatically. When you visit the Site, certain information may be collected automatically, including your Internet Protocol (IP) address, browser type and version, operating system, referring URLs, pages viewed on the Site, dates and times of access, and other standard server log information. This information is collected through cookies, web beacons, pixels, and similar tracking technologies.
Cookies and Tracking Technologies. We use cookies and similar tracking technologies to enhance your experience on the Site. Cookies are small data files stored on your device that help us understand how you interact with the Site. You may set your browser to refuse cookies or to alert you when cookies are being sent. However, if you disable cookies, some features of the Site may not function properly. The types of cookies we use include strictly necessary cookies required for the operation of the Site, analytical cookies that allow us to recognize and count visitors, and functionality cookies that enable us to personalize your experience.
How We Use Your Information
We may use the information we collect for the following purposes:
(a) to process and respond to your inquiries and requests for information about our Services;
(b) to evaluate a potential engagement and to communicate with you regarding our Services;
(c) to operate, maintain, and improve the Site and our Services;
(d) to personalize your experience on the Site and to deliver content relevant to your interests;
(e) to monitor and analyze usage trends, traffic, and activities in connection with the Site;
(f) to detect, prevent, and address technical issues, fraud, or illegal activity;
(g) to comply with applicable legal obligations, regulations, and professional standards;
(h) to enforce our Terms of Use and other agreements;
(i) for any other purpose with your consent or as otherwise permitted by law.
Legal Basis for Processing
We process your personal information on the following legal bases: your consent, where you have provided it; the performance of a contract or engagement with you; compliance with legal obligations to which we are subject; and our legitimate business interests, provided such interests are not overridden by your rights and freedoms.
How We Share Your Information
We do not sell your personal information to third parties. We may share your information in the following limited circumstances:
Service Providers. We may share your information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, email delivery, and customer service. These service providers are contractually obligated to use your information only for the purpose of providing services to us and are required to maintain the confidentiality and security of your information.
Legal Compliance and Protection. We may disclose your information if required to do so by law or in the good faith belief that such disclosure is necessary to comply with a legal obligation, court order, or legal process; to protect and defend the rights, property, or safety of KAYSE, our clients, or others; or to investigate potential violations of our Terms of Use.
Business Transfers. In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.
With Your Consent. We may share your information for any other purpose with your express consent.
Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information, including the following:
Right of Access. You have the right to request a copy of the personal information we hold about you.
Right to Correction. You have the right to request that we correct any inaccurate or incomplete personal information.
Right to Deletion. You have the right to request the deletion of your personal information, subject to certain legal exceptions.
Right to Opt Out. You have the right to opt out of the sale of your personal information. As stated above, we do not sell your personal information.
Right to Non-Discrimination. We will not discriminate against you for exercising any of your privacy rights.
To exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy. We will respond to your request within the timeframe required by applicable law.
California Privacy Rights
If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). You have the right to know what categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected your information, the business or commercial purposes for collecting your information, and the categories of third parties with whom we share your information. You also have the right to request deletion of your personal information and to opt out of the sale or sharing of your personal information. We do not sell or share your personal information as defined under the CCPA/CPRA. To submit a verifiable consumer request, please contact us using the information provided below.
Data Retention
We retain your personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, to resolve disputes, and to enforce our agreements. The retention period may vary depending on the context of the processing and our legal obligations. When your personal information is no longer needed, we will securely delete or anonymize it.
Data Security
We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include encryption of data in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your information. You are responsible for maintaining the confidentiality of any account credentials and for restricting access to your devices.
Children’s Privacy
The Site is not intended for children under the age of thirteen (13), and we do not knowingly collect personal information from children under thirteen (13). If we become aware that we have collected personal information from a child under thirteen (13), we will take steps to promptly delete such information. If you believe that we may have collected information from a child under thirteen (13), please contact us immediately using the information provided below.
International Data Transfers
If you are accessing the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located. The data protection laws of the United States may differ from those of your country of residence. By using the Site, you consent to the transfer of your information to the United States and the processing of your information in accordance with this Privacy Policy.
Third-Party Links
The Site may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to such third-party sites, and we are not responsible for the privacy practices of any third party. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on the Site, and the « Last Updated » date at the top of this page will be revised accordingly. Your continued use of the Site following the posting of changes constitutes your acceptance of such changes. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
